Terms & Conditions

Welcome to the official website of BONI Appliances ("BONI", "we", "us" or "our").

These Terms & Conditions ("Terms") apply to your access to and use of the BONI Appliances website, including its pages, product information, warranty registration features and other services or information made available through the website.

By accessing, browsing or using this website, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.

Your continued access to or use of the website constitutes your acceptance of these Terms and any applicable policies referenced within them.

If you access the website on behalf of a company, organization or other entity, you represent that you have the authority to accept these Terms on its behalf.

We may update these Terms from time to time. Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms.

BONI Appliances provides information about household appliances and related products through this website. Product categories may include kitchen chimneys, gas hobs, built-in ovens, water heaters, air conditioners, refrigerators and other appliances offered by BONI.

The website is primarily intended to provide product information, brand information, customer support information and related services.

You may use this website for lawful purposes and for obtaining information about BONI Appliances and its products and services.

You agree not to:

• Use the website for any unlawful, fraudulent or unauthorized purpose.
• Attempt to gain unauthorized access to any part of the website, server, database or administrative system.
• Interfere with the operation, security or availability of the website.
• Introduce malicious software, harmful code, viruses or other technologies intended to damage or disrupt the website.
• Copy, reproduce, modify, distribute or exploit website content except where permitted by law or with our written permission.
• Use automated systems to collect or extract substantial website content without our prior authorization.

We make reasonable efforts to present product descriptions, images, specifications, features and other information accurately.

However, product images may be used for illustrative or presentation purposes and may not always represent the exact appearance of the final product.

Product specifications, dimensions, features, materials, colors, accessories and other details may be changed, improved or updated without prior notice.

Where exact specifications are important to a purchasing or installation decision, customers should confirm the applicable product information with BONI or an authorized dealer before making a final decision.

Product availability may vary by location, dealer, stock level and other circumstances.

Any price, offer, promotion or commercial information communicated outside the website may be subject to separate terms, conditions or confirmation.

The appearance of a product on the website does not guarantee that the product is currently available, in stock or offered in every location.

Customers should confirm current availability, applicable pricing and purchase conditions with BONI or an authorized dealer.

BONI may operate or maintain a dealer network through which customers can obtain information about or purchase BONI products.

Dealer information presented through BONI systems may be subject to verification, approval, suspension or removal by BONI.

Dealers are responsible for providing accurate information during registration and for complying with applicable BONI requirements and agreements.

Dealer registration or access to a BONI dealer portal does not by itself constitute a guarantee of authorization, dealership rights, territory rights, sales targets or any other commercial entitlement.

The website may provide a digital warranty registration facility that allows customers or authorized dealers to submit product and purchase information for warranty-related purposes.

When submitting a warranty registration, you are responsible for providing information that is accurate, complete and truthful.

Warranty registration may require information such as customer details, product information, model number, serial number, purchase date, dealer information and customer confirmation.

Submission of a warranty registration does not automatically create or expand warranty coverage. Warranty eligibility, duration, exclusions and applicable conditions remain subject to BONI's applicable Warranty Policy and the warranty terms provided with the relevant product.

Warranty claims, service requests, installation services and related support may be subject to separate terms, conditions and procedures.

Information submitted through the website may be reviewed for warranty or service-related purposes. Additional information or documentation may be requested where reasonably necessary.

Warranty coverage does not necessarily apply to every type of damage, misuse, unauthorized modification, improper installation or other excluded circumstance.

For complete information regarding warranty coverage, customers should refer to the applicable BONI Warranty Policy and product warranty documentation.

Unless otherwise stated, the website and its content are owned by or used by BONI Appliances with appropriate authorization.

This may include, without limitation:

• BONI names, logos and trademarks.
• Product images and product presentations.
• Website layouts, designs and visual elements.
• Text, graphics, icons and other website content.

You may not reproduce, modify, republish, distribute, publicly display, commercially exploit or otherwise use protected BONI content without prior written permission, except where permitted by applicable law.

Certain website features may allow you to submit information to BONI, including information submitted for warranty registration or related services.

You agree that information you submit will be accurate, complete and provided in good faith.

You should not submit information belonging to another person unless you are authorized to provide it for the relevant purpose.

Information submitted through the website will be handled in accordance with our Privacy Policy and applicable law.

The BONI website may contain links to external websites or services operated by third parties.

These links may be provided for convenience or informational purposes. BONI does not necessarily control or endorse the content, availability, security, privacy practices or policies of external websites.

Your use of a third-party website is subject to that third party's own terms and policies.

We aim to keep the website available and its information reasonably accurate and current. However, we do not guarantee that the website will always be available, uninterrupted, error-free or completely free from inaccuracies.

Website content may occasionally be unavailable due to maintenance, updates, technical problems, security issues or circumstances outside our reasonable control.

We reserve the right to modify, suspend or discontinue any part of the website or its features where reasonably necessary.

To the extent permitted by applicable law, BONI Appliances will not be responsible for losses or damages arising solely from your use of, or inability to use, the website or reliance on general website information.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

Product warranties, service obligations and other customer rights that arise under applicable law or specific contractual arrangements are governed by their applicable terms and are not replaced by this website disclaimer.

You must not use the website in a manner that may:

• Violate applicable laws or regulations.
• Infringe the rights of BONI or another person.
• Attempt to bypass website security controls.
• Access restricted administrative or dealer functions without authorization.
• Submit false, misleading or fraudulent information.
• Disrupt website functionality or compromise the security of the website or its users.

BONI Appliances may revise these Terms from time to time to reflect changes in our website, services, business practices, legal requirements or other circumstances.

When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.

We encourage you to review this page periodically so that you remain aware of the terms applicable to your use of the website.

These Terms shall be interpreted and applied in accordance with the applicable laws of Nepal, subject to any mandatory rights or protections available to users under applicable law.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the applicable jurisdiction and dispute-resolution requirements under the laws of Nepal.

If you have questions, concerns or requests regarding these Terms & Conditions, you may contact BONI Appliances using the details below.